HighGear Blog
Improving Customer Experience with Standardized Business Processes
I spoke with my credit card company today, because the card I had ordered had not arrived. This was the second time I’d called...
Why We Chose to Build HighGear in F#
For many developers, working in the Microsoft .Net framework means using C# or perhaps Visual Basic. However, there’s a new...
How to Optimize Your Department’s Resource Utilization
Most organizations wish their employees could achieve a higher level of utilization. There are horror stories about teams that...
Why I Stopped Coding to Focus on User Experience
I love programming. I get to spend my days talking to computers. They do exactly what you say. They don’t make mistakes or...
Compliance Management Made Simple with Lean BPM
by Carl Casserly Do compliance managers have special super powers that compel every employee within an organization to think...
Can You Achieve Continuous Improvement with a BPMS?
The limiting factor on continuous improvement is no longer the BPMS technology – Lean BPM allows design and modification to take...
How Can You See Your Organization’s Status On-Demand?
It's 3 AM, you fall in and out of sleep after a tough day managing your department. Your phone rings, it's your boss. She's been...
Why Should You Create an Environment for Failure?
“Victory has a thousand fathers, defeat is an orphan,” so said Napoleon Bonaparte, and I personally always tend to hide a smirk...
HighGear vs. PegaSystems – Lean BPM Goes Head-to-Head with Traditional BPM
We had the very recent opportunity to pitch HighGear against PegaSystems this week, and it was illuminating to see the...
Can BPM and Agile Work Together?
The marriage of BPM with Agile has not been a match made in heaven, but rather in the dark murk of the negotiation room for an...
Why Effective Workflow Automation is Crucial for Successful Business Performance
Team collaboration across diverse processes and departments is achievable, but not without collaboration between effective...
Business Process Reengineering (BPR) – Rethinking Failure?
Business Process Reengineering (BPR) was all the rage during the 1990’s, with Fortune 500 companies falling over themselves to...