HighGear Blog
Business Process Improvement & Customer Experience Metrics: The Outside-In Approach
Do you remember Quality Circles, TQM and CIP? If you do, it’s pretty obvious you cut your professional business process teeth in...
Pros and Cons of Excel as a Task Tracking Tool
Managing business workflow and task tracking is at the heart of professional project management, and there are a wide range of...
Documenting a Process in Five Steps
Defining and documenting business and project processes is typically one of the least favorite chores of project managers, BPM...
CIOReview: Bringing Lean BPM and Task Management into One Rapidly Deployable Solution
Our CEO, Vaughn Thurman, was featured in November’s CIOReview Magazine. The article discusses how JobTraQ delivers true Lean BPM, incorporating task management and workflow into one rapidly deployable solution with proven ROI.
How to Save $150,000 in Audit Costs with HighGear Compliance Management
Audits are a way of life for tech and financial services companies around the globe. But they are a stressful, time consuming,...
Monthly HighGear Administrator Training Events
Swift Software offers monthly JobTraQ Administrator training at our offices in Frederick, MD. These events are ideal for JobTraQ customers with only one administrator, organizations who want to set up a pilot system, or established JobTraQ clients who want to train a new admin to join their team.
How To: Transition from JobTraQ X5 to X6
Our original plan for upgrading JobTraQ (now known as HighGear) X5 customers to X6 and the new visual workflow system was to...
Registration Open for 2013 JobTraQ Conference
Swift Software is excited to announce our next JobTraQ customer conference. The conference will be held in Frederick, Maryland...
Bridge Out Ahead – Surviving the Committee
It's that sinking feeling ... when your executive sponsor says to you: "Sure Bob, we think getting Task Management Software [or...
Velocity is Victory!
“And there is a chance that everything we did was incorrect, but stasis is itself criminal for those with the means to move, and...
Meet Our Team: Mark Porter
Mark Porter started as an intern on the JobTraQ development team and has since grown into one of our key technical leaders. If you haven’t met him in real life yet, this post is a good introduction.
Don’t Let Bad Ideas Win By Default
I read a great quote the other day. It came from my latest issue of InformationWeek magazine. Rob Preston, the editor of the...