How To: Create a Basic BI Report in HighGear
The steps below will walk you through the basics of creating a BI report in HighGear. The end result will be a report shows a list of tasks that have reached the high alert level and who is assigned to them. Click on the Business Intelligence tab under the Report page...
How To: Import Special Characters in a CSV File
Importing a CSV File with special characters such as é, require that the file be saved in a UTF-8 format. The rest of this article describes how to import the files without losing the special characters. 1. After all the data has been entered into Excel, the workbook...
How To: Troubleshoot HighGear Software’s Scheduling Service
HighGear uses a scheduling service to run a number of backend services for HighGear. There are times when the scheduling service is not running or stops. The purpose of this article is to describe some of the side effects of when the service is not running and what to...
How To: Clear the Cache in Internet Browsers on Mac
Chrome Click on the Chrome menu on the browser toolbar Select Tools. Click Clear Browsing Data In the dialog that appears, select the checkboxes for the types of information that you want to remove. But be sure to include Empty the cache. Use the menu at the top to...
How To: Re-enable the HighGear Sync Add-in for Outlook if it is Disabled
Microsoft Outlook occasionally disables the HighGear Sync Add-in because of an Outlook crash or a "safe mode" operation. If this happens, follow these steps to re-enable it. Outlook 2010 and 2013 Go to the File menu and click Options Click the Add-ins button on the...
Troubleshooting: IIS on Windows Server 2008 returns an ASP.NET error for all pages in HighGear X6.2.0 and later
If you are running HighGear X6.2.0 or later and the server operating system is Windows Server 2008, you may receive this ASP.NET error: The configuration section 'system.web.extensions' cannot be read because it is missing a section declaration. This is a known...
How To: Copy a HighGear database to Another HighGear Server
Copying a HighGear database to another HighGear server is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption on the source server, but the destination server will not operate correctly...
How To: Integrate HighGear Logins with Active Directory
HighGear BPM software allows server administrators to integrate their user authentication with an Active Directory or other LDAP authentication server. If you want to use this feature, you must set up your HighGear server to use Active Directory authentication. To do...
Installation: Adding a Second Web Server That Uses a Shared Database
Adding a second web server that uses an existing HighGear database is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption, but the new server will not operate correctly unless the...
How To: Move a HighGear Application To a New Server
Moving a HighGear database to a new server is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption on the old server, but the new server will not operate correctly unless the entire...